Getting Loads Out Faster For Better Customer Service: Options For Fledgling Shipping Companies
If you are a shipping company that is currently lacking in trucks and drivers, it is undoubtedly difficult to get your business off the ground. You want customers, but customers want shippers that can move trucks and products quickly. Until you can afford your own fleet and drivers, here are a few options to get loads out faster and provide customers with the kind of service they can expect.
Load Boards
Load boards are online job posting stations that help truckers/truck drivers find and secure work. You can post the size of the load, the pick-up and drop-off locations, and how much you are willing to pay. It may not be the fastest way to get trucks and drivers to help, but once you have some favorite drivers, they will be alerted to the jobs you have and can pick the jobs up as soon as you need them.
Shipping Partnerships
You are trying to be your own shipping company, but sometimes new companies need a little extra help. Forming temporary partnerships with other shipping companies could help you pick up the bulk of the tall shipments where fast shipping is concerned. Establishing a relationship with a big client that is looking for a new and fast shipping company may require this sort of partnership for you in order to secure the client.
Freight Brokers and Less Than Truckload Freight Brokers
Less than truckload freight brokers are third party businesses that help companies like yours find drivers, trucks, and shipping deals so that you do not have to find them yourself. It saves you time and money, and best of all, you will never have to worry about timely shipments. The less than truckload brokers are there for you when you need only a partial truck shipment picked up and dropped off and you cannot find a shipper, driver, or truck that is willing to help. The partial load brokers do the hard work for you, and then let you know who to expect when the time to pick up the partial load comes around.
Hiring Freelance Drivers
There are drivers out there who own their own trucks. These one-person, one-truck operations are able to pick up most jobs at the drop of a hat. That is good news for you too, since you may have a few jobs that require a driver and truck to drop what they are doing and pick up a load from your dispatch warehouse. Hire more than one freelance driver when you can.